SaaS Customer Success Blog

Going Dutch: An Interview on Technology, Human Behavior, and Customer Experience Magic

I was recently at TheNextWeb in Amsterdam giving a talk on how technology is changing human behavior, and how companies need to evolve to win.

Topics: events customer experience

Join us! An Upcoming Event: Flybridge Capital & HubSpot on Growth & Customer Success -- April 25th

I'm psyched to be putting on an event with Flybridge Capital on April 25th, 2019.

It's for Flybridge companies, Boston area founders, or CS folks. It should be good for networking and have some good content, too -- some courtesy of me!

Topics: customer success startups events