SaaS Customer Success Blog

[Full Recording] TheNextWeb 2019 Talk: How Technology Will Shape the Future of Customer Service

TheNextWeb Conference is one of Europe's largest tech gatherings, full of founders, builders, and even big brands nowadays. I had the pleasure of speaking at #TNW2019 in Amsterdam a few weeks ago.



Topics: customer success customer experience

Going Dutch: An Interview on Technology, Human Behavior, and Customer Experience Magic

I was recently at TheNextWeb in Amsterdam giving a talk on how technology is changing human behavior, and how companies need to evolve to win.

Topics: events customer experience